سياسة الخصوصية

Privacy Policy

At "NAO", we consider the privacy of\nour customers a top priority and are committed to safeguarding their personal\ninformation. This policy outlines how we collect, use, and protect personal\ndata in accordance with the Personal Data Protection Law issued by Royal Decree No. (M/19) dated\n9/2/1443H and\nits accompanying regulations.

By using our website or making\npurchases through our platform, you acknowledge and agree to our collection and\nprocessing of your personal information in order to fulfill your requests,\nenhance your user experience, and provide necessary support, as described below:

Information\nCollection

Personal\nInformation: We collect data such as your name, national ID number,\ncontact details, and payment information when you register or make a purchase.

Interaction\nData: We\nmonitor how you use the website to improve our services and enhance the user\nexperience.

How We Use\nthe Information

Order\nProcessing: To complete purchases and provide requested products\nand services.

Communication: To\nsend updates regarding your orders and respond to your inquiries.

Marketing\nOffers: We\nmay send promotional messages via email or WhatsApp, with the option to\nunsubscribe at any time.

Data Sharing

With\nService Providers: Such as delivery companies and payment processors, to\nensure smooth service delivery.

For Legal\nPurposes: To comply with the laws and regulations of the Kingdom\nof Saudi Arabia when required.

Data\nProtection

We are\ncommitted to using appropriate technical and security measures to protect your\ndata from unauthorized access, tampering, or unlawful disclosure.

Your Data\nRights

Access\nand Updates: You have the right to request access to or\nmodification of your personal data.

Unsubscribe: You\nmay opt out of receiving promotional messages by contacting us.

Use of the\n"Zid" Platform

Sales and\npurchases are managed through the "Zid" platform, which is committed to protecting\nyour data according to its approved privacy and security policies.

Third-Party\nData Sharing

We may share\nyour personal data with third-party service providers — including contact\ndetails (such as name, address, phone number, and email), transaction\ninformation (such as orders and payment details), and website usage statistics\n(such as IP address and pages visited) — to provide and improve our services.

You can\ncontact us to request deletion of your information; we are committed to\nprotecting your privacy.

Contact Us

For any\ninquiries or to exercise your rights regarding your personal data, please\ncontact us via:

Email: [email protected]

WhatsApp: +966539860040

By using our website, you\nconfirm that you have read, understood, and agreed to this privacy policy.

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